What's
included in your hire fee?
All of the equipment required
to provide you with a professional sounding
PA system to match your needs and specifications.
Delivery, setting up, an engineer on site for
the duration of the hire and then to round off
our totally 'hassle free' service, we'll dismantle
the system and take it away!
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How do I get advice on what I need?
Just give us a call on
0845 226 5324 or fill in our
simple online enquiry form.
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Do I need
to operate it?
No, that's the unique beauty
of our service, we'll do all of that for you.
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What areas
do you cover?
We're based in London but
we'll cover anywhere within reason.
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Do you
deliver and collect?
Yes, that's all included in
the fee.
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What type of equipment do you use?
Only the best, typical brands
we use are Yamaha, EV, Shure. Many of our engineers
are also musicians to whom quality of sound
is paramount.
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Do
you supply radio microphones?
Yes that's standard with nearly
all of our PA's.
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Can I
hire a PA for tonight?
Probably! Call us now and
we'll try and help, more notice is better.
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We need a PA for a week, can you do that?
Yes, if it's all for one location
we can offer a generous discount.
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Do you hire Lights?
Yes, needs can vary so please
let us know exactly what you need when you make
your enquiry.
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Do
you hire out disco equipment?
Yes we do and we are very
competitive on that too!
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What happens if I have a technical problem?
Operating the equipment is
not something you have to worry about and if
there is any issue that arises during the hire
we'll do our utmost to fix it for you.
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How is my PA Hire confirmed and paid for?
Once your booking is made
we will put all of the details on a simply understood
agreement which is normally ratified by a deposit
and signed copy of the agreement. We normally
accept payment via cheque or bank transfer.
We can also accept deposit payments via credit
cards, switch, solo or maestro. The balance
of the contracted fee is normally paid in cash
on the day to the engineer. We can where requested,
arrange for you to pay for the full cost of
your hire via your credit or debit card at the
time of booking.
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Are your
fees all inclusive?
The fees quoted are what you
will pay in total unless there is an extra travel
cost involved, in which case you will be advised
of this at the time of booking and it will be
included clearly in your booking agreement.
Travel costs are kept to a minimum. If the booking
is long distance and an overnight stay is required
for the engineer then this will also be negotiated
separately with the booker and included in the
agreement. We have no hidden costs and we do
NOT charge any booking or arrangement fees.
VAT is NOT applicable unless the engineer who
provides the PA is VAT registered, which is
rare and if they were we'd advise you of that
at the time of booking.
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Are you insured?
All of our engineers and their
equipment is covered by more than adequate Public
Liability insurance. This cover means that we
meet or exceed the requirements of pretty much
all local authorities, venues and government
agencies.
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Do you give
discounts?
We offer discounts for quantity
bookings and extended hire periods. We also
give discounts for charity events and educational
institutions.
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How far ahead do I need to make a booking?
There's no set time but it's
always best to book up as far ahead as possible.
We do however, often take and arrange bookings
at short notice.
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How do I make
a booking?
Just call us on 0845
226 5324, fill out our
online enquiry form
or
email us . Either way we promise to respond
to your enquiry very promptly! When you make
the booking we provide you with a 'plainspeak'
agreement that will include all of the terms
and conditions applicable to your booking. You
simply check it through, assuming it's all correct
then sign and return it to us either by scanning
and emailing it or via post. We'll normally
ask for a deposit that's deductible from the
agreed fee of which the balance is normally
payable on the night.
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Do you charge me an extra fee for arranging
the booking?
No. As an agency (in the vast
majority of cases) we make our cut via commission
paid to us by the engineer from their overall
fee. If there were any booking or management
fee involved this would be negotiated by separate
arrangement with you and included clearly within
the terms and conditions of any such agreement.
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I need to discuss this with you, can you call
me?
Yes, we'd be glad to. If you
wish to make a booking enquiry please either
fill out our
enquiry
form which asks you for your telephone number
or call our office on 0845 226 5324
(Local call rate). You can also
email us directly with any specific question
you may have.
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Where can I find your terms and conditions?
Just follow this
link!
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